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Getting Started

New accounts start with **5freecredit∗∗( 250pagesat5 free credit** (~250 pages at 0.02/page). No credit card required. After you’ve used your free credit, you can add more from Settings.
OkraPDF supports:
  • PDF files — native PDFs and scanned documents
  • Images — PNG, JPG, JPEG (converted to single-page PDF)
We don’t currently support Word docs, Excel files, or PowerPoint. Export those as PDF first.
Yes:
  • Maximum file size: 100 MB
  • Maximum pages: 500 pages per document
For larger documents, consider splitting into smaller files.
Most documents process in 10-30 seconds. Factors that affect speed:
  • Page count — more pages take longer
  • Scan quality — low-quality scans need more OCR processing
  • Table complexity — dense tables require more analysis

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Extraction Quality

OkraPDF uses Google Document AI, which achieves 95%+ accuracy on clean documents. Accuracy depends on:
  • Document quality — 300 DPI scans work best
  • Text clarity — handwriting is less accurate than typed text
  • Language — English has the highest accuracy
Use the Review feature:
  1. Click any extracted table or figure
  2. Compare side-by-side with the original
  3. Click to edit — AI suggests corrections
  4. Approve changes
The AI only corrects based on what’s in the original image. It won’t add or invent data.
Yes. OkraPDF handles both native PDFs (with embedded text) and scanned images. For best results with scans:
  • Use 300 DPI or higher resolution
  • Ensure pages are straight (not skewed)
  • Avoid shadows or dark edges
Handwriting recognition is supported but less accurate than printed text. Complex or cursive handwriting may have lower confidence scores. Always verify handwritten content in the Review view.

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Tables and Figures

OkraPDF detects:
  • Standard grid tables with borders
  • Borderless tables (aligned by whitespace)
  • Multi-level headers
  • Merged cells
  • Tables spanning multiple pages
Figures include:
  • Charts and graphs (bar, line, pie, etc.)
  • Diagrams and flowcharts
  • Photos and illustrations
  • Logos and signatures
  • Infographics
Yes. When we detect a figure, we also look for nearby captions (like “Figure 1: Revenue Growth”) and link them together in the extraction.

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Exporting Data

  • CSV — Opens in Excel, Google Sheets, any spreadsheet app
  • JSON — Structured data for developers
  • Markdown — For documentation and notes
  • Clipboard — Paste directly into spreadsheets
Currently, you export tables one at a time. We’re working on batch export features.
Yes. We preserve:
  • Table headers and column structure
  • Row order and cell alignment
  • Merged cell boundaries
  • Page location reference

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Privacy and Security

Documents are stored in Google Cloud Storage with:
  • Encryption at rest (AES-256)
  • Encryption in transit (TLS 1.3)
  • Data centers in the United States
No. Your documents are never used to train AI models. We use Google Document AI and other services that process your data but don’t retain it for training.
Yes. Delete any document from your library at any time. Deleted documents are removed from our storage within 24 hours.
Only you. Documents are isolated per account. We don’t share your data with other users or third parties (except our infrastructure providers listed in our privacy policy).

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Account and Billing

OkraPDF uses a prepaid credit system:
  • Add credits from Settings (min $5, no processing fee)
  • OCR costs $0.02 per page
  • Chat costs the actual API cost (typically $0.01-0.05/message)
  • Credits never expire
  • Failed uploads are automatically refunded
You can still view and export previously processed documents. To process new documents or chat, add credits from Settings.
Failed document processing is automatically refunded. For other refund requests, email support@okrapdf.com.

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Troubleshooting

Try these steps:
  1. Refresh the page
  2. Check your internet connection
  3. Try a smaller file (under 50 MB)
  4. Clear browser cache and retry
If still stuck, email support@okrapdf.com with your document details.
Some tables may not be detected if:
  • The table lacks clear structure (no borders, inconsistent spacing)
  • It’s actually a formatted list, not a table
  • The scan quality is too low
Try uploading at higher resolution or with a cleaner scan.
  1. Ensure pop-ups aren’t blocked
  2. Try a different browser
  3. Use “Copy to Clipboard” as an alternative
  4. Check if your browser has sufficient permissions

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Still have questions?

Contact Support

Email us at support@okrapdf.com — we typically respond within 24 hours.